Skin Care Hair Care Basic Cosmetics Men's Cosmetics Confectionery Ice Cream Foods Herbal Medicine & Medicines Health Related Goods

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Skin Care

Hair Care

Basic Cosmetics

Men's Cosmetics

Confectionery

Ice Cream

Foods

Herbal Medicine & Medicines

Health Related Goods

Inquiries about our products

Inquiry by e-mail

Inquiry Form

Inquiry by phone

Kracie has established contact points for each product category (Pharmaceuticals, Daily Necessities, and Food). Please call each contact point.

  • About Chinese herbal medicine, pharmaceuticals, and health foods
    03-5446-3334 *Many calls have been misdialed.
    Please double-check your telephone number.
    Monday-Friday 10:00-17:00 (excluding holidays and window closures)
  • For skin care, hair care, basic cosmetics,
    and other daily necessities
    0120-540-712
    Monday through Friday 10:00 a.m. to 4:00 p.m. (excluding holidays and window closures)
  • Sweets, ice cream, and food products
    0120-202903
    Monday through Friday 10:00 a.m. to 4:00 p.m. (excluding holidays and window closures)
Inquiries about " enn you", a brand of nutritional supplements for the body.
  • When making inquiries by phone, please check the phone number carefully and make sure you are dialing the correct number.
  • Please note that your call may be recorded in order to ensure that we receive your inquiry accurately. Please understand that we may record your call.
  • Please note that we do not accept any inquiries about Chinese herbal medicine (e.g., which herbal medicine should I take for my disease? Please note that we do not accept inquiries about Chinese medicine (e.g., which herbal medicine should I take for my disease?
  • We ask that you notify us of your telephone number so that we can respond to you accurately. If you have set your caller ID to block caller ID, please dial 186 before the toll-free number.