Group overview Business Domain

In addition to Kracie group overview history, this section introduces Kracie Kracie s business domains and strategies by organization.
Through the history of Kracie from its foundation to the present and the expansion of its business, this section provides an easy-to-understand overview of how Kracie has grown and reached its current business structure and strategies.

Inquiries about our products

Inquiry by e-mail

Inquiry Form

Inquiry by phone

Kracie has established contact points for each product category (Pharmaceuticals, Daily Necessities, and Food). Please call each contact point.

  • About Chinese herbal medicine, pharmaceuticals, and health foods
    03-5446-3334 *Many calls have been misdialed.
    Please double-check your telephone number.
    Monday-Friday 10:00-17:00 (excluding holidays and window closures)
  • For skin care, hair care, basic cosmetics,
    and other daily necessities
    0120-540-712
    Monday through Friday 10:00 a.m. to 4:00 p.m. (excluding holidays and window closures)
  • Sweets, ice cream, and food products
    0120-202903
    Monday through Friday 10:00 a.m. to 4:00 p.m. (excluding holidays and window closures)
Inquiries about " enn you", a brand of nutritional supplements for the body.
  • When making inquiries by phone, please check the phone number carefully and make sure you are dialing the correct number.
  • Please note that your call may be recorded in order to ensure that we receive your inquiry accurately. Please understand that we may record your call.
  • Please note that we do not accept any inquiries about Chinese herbal medicine (e.g., which herbal medicine should I take for my disease? Please note that we do not accept inquiries about Chinese medicine (e.g., which herbal medicine should I take for my disease?
  • We ask that you notify us of your telephone number so that we can respond to you accurately. If you have set your caller ID to block caller ID, please dial 186 before the toll-free number.