More and More
For Your Everyday Life.
For Your Everyday Life.
Important Notice
- November 4, 2026 Regarding the Leak of Member Information Due to Unauthorized Access to the “Kampoful Life” Kampoful Life Newsletter Service
- October 22, 2026 Apology for the Temporary Suspension of Our Company Website and Brand Site
- August 31, 2026 Support for Victims of the “Reiwa 8 Kumamoto Earthquake”
Important Notice
-
November 4, 2026Management InformationRegarding the Leak of Member Information Due to Unauthorized Access to the “Kampoful Life” Kampoful Life Newsletter Service
-
October 22, 2026Management InformationApology for the Temporary Suspension of Our Company Website and Brand Site
-
August 31, 2026Management InformationSupport for Victims of the “Reiwa 8 Kumamoto Earthquake”
-
July 29, 2026Management InformationWe extend our deepest sympathies to all those affected by the “Reiwa 8 Kumamoto Earthquake”
We Want to Provide “Comfort” in the Kracie Way
Tetsuya Kusayanagi , and I assumed the position of President and Representative Director , and Executive Officer in January 2025.I have firmly taken Management structure reform from my predecessor, Mr. Iwakura, who demonstrated leadership for seven years and drove management reforms under the “CRAZY KRACIE” vision, as well as Management structure reform centered on “integration.” I am determined to continue dedicating my efforts Kracie .
Kracie, Ltd.
President and Representative Director
President and Representative Director
Tetsuya Kusayanagi
Company Profile
Sponsorship
Notices
To List-
November 4, 2026Regarding the Leak of Member Information Due to Unauthorized Access to the “Kampoful Life” Kampoful Life Newsletter Service
-
October 22, 2026Apology for the Temporary Suspension of Our Company Website and Brand Site
-
August 31, 2026Support for Victims of the “Reiwa 8 Kumamoto Earthquake”
-
July 29, 2026We extend our deepest sympathies to all those affected by the “Reiwa 8 Kumamoto Earthquake”
-
July 8, 2026Announcement Regarding the Renewal of the WE League League Cup Title Partnership Agreement
-
November 4, 2026Regarding the Leak of Member Information Due to Unauthorized Access to the “Kampoful Life” Kampoful Life Newsletter Service
-
October 22, 2026Apology for the Temporary Suspension of Our Company Website and Brand Site
-
August 31, 2026Support for Victims of the “Reiwa 8 Kumamoto Earthquake”
Inquiries about our products
Inquiry by e-mail
Inquiry by phone
Kracie has established contact points for each product category (Pharmaceuticals, Daily Necessities, and Food). Please call each contact point.
-
About Chinese herbal medicine, pharmaceuticals, and health foods03-5446-3334 *Many calls have been misdialed.
Please double-check your telephone number.Monday-Friday 10:00-17:00 (excluding holidays and window closures) -
For skin care, hair care, basic cosmetics,
and other daily necessities0120-540-712Monday through Friday 10:00 a.m. to 4:00 p.m. (excluding holidays and window closures) -
Sweets, ice cream, and food products0120-202903Monday through Friday 10:00 a.m. to 4:00 p.m. (excluding holidays and window closures)
Inquiries Regarding “ Hareca ”
- When making inquiries by phone, please check the phone number carefully and make sure you are dialing the correct number.
- Please note that your call may be recorded in order to ensure that we receive your inquiry accurately. Please understand that we may record your call.
- Please note that we do not accept any inquiries about Chinese herbal medicine (e.g., which herbal medicine should I take for my disease? Please note that we do not accept inquiries about Chinese medicine (e.g., which herbal medicine should I take for my disease?
- We ask that you notify us of your telephone number so that we can respond to you accurately. If you have set your caller ID to block caller ID, please dial 186 before the toll-free number.