More and More
For Your Life.
For Your Life.
Company Profile
Sponsorship
Notices
To List-
August 31, 2026Support for Victims of the “Reiwa 8 Kumamoto Earthquake”
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July 29, 2026We extend our deepest sympathies to all those affected by the “Reiwa 8 Kumamoto Earthquake”
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July 8, 2026Announcement Regarding the Renewal of the WE League League Cup Title Partnership Agreement
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May 7, 2026Kracie and Herald Bonnie Launch Co-Creation
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March 11, 2026Notice of Receipt of "Excellent Health Management Corporation 2026 (Large Corporation Category)" Certification
Inquiries about our products
Inquiry by e-mail
Inquiry by phone
Kracie has established contact points for each product category (Pharmaceuticals, Daily Necessities, and Food). Please call each contact point.
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About Chinese herbal medicine, pharmaceuticals, and health foods03-5446-3334 *Many calls have been misdialed.
Please double-check your telephone number.Monday-Friday 10:00-17:00 (excluding holidays and window closures) -
For skin care, hair care, basic cosmetics,
and other daily necessities0120-540-712Monday through Friday 10:00 a.m. to 4:00 p.m. (excluding holidays and window closures) -
Sweets, ice cream, and food products0120-202903Monday through Friday 10:00 a.m. to 4:00 p.m. (excluding holidays and window closures)
Inquiries Regarding “ Hareca ”
Inquiries about " enn you", a brand of nutritional supplements for the body.
- When making inquiries by phone, please check the phone number carefully and make sure you are dialing the correct number.
- Please note that your call may be recorded in order to ensure that we receive your inquiry accurately. Please understand that we may record your call.
- Please note that we do not accept any inquiries about Chinese herbal medicine (e.g., which herbal medicine should I take for my disease? Please note that we do not accept inquiries about Chinese medicine (e.g., which herbal medicine should I take for my disease?
- We ask that you notify us of your telephone number so that we can respond to you accurately. If you have set your caller ID to block caller ID, please dial 186 before the toll-free number.



